GDPR

 

At LAGOM PHARMATECH s.r.o., we pay great attention to the protection of personal data. On this page you will find information about what personal data we process, especially about our customers and users of our website www.LagomPharmatech.com/ , whether we process data on the basis of consent or on the basis of another legal reason, for what purposes we use it, to whom we can pass it on and what rights you have in relation to the processing of your personal data.

 

What personal data do we process?

 

When you use our services, we collect various types of data, such as your username and password, your contacts, and other settings. We track which products you view on our website and from which device, which of our e-mailed offers interested you, and we derive other data about you from this in order to show you tailored offers and to further improve our website in the future. If you shop with us or create an account, we also work with your first and last name, your orders and the information you set up in your account.

 

We process the following personal data:

 

identification data, which in particular means first and last name, username and password, ID number and VAT number, if you are an entrepreneur; contact details, which means personal details that enable us to contact you, in particular your email address, telephone number, delivery address, billing address and your contact on social networks; your settings, which means data in your account, in particular saved addresses and profiles, newsletter settings; data about your orders, which is in particular data about the goods and services you have ordered, the method of delivery and payment, including the payment account number and data about complaints; data about your behavior on the website, in particular the goods and services you view, the links you click on, the way you move around our website, as well as data about the device from which you view our website, such as the IP address and location derived from it, identification the device, its technical parameters such as the operating system and its version, screen resolution, the browser used and its version, as well as data obtained from cookies and similar technologies for device identification.

 

Why do we process personal data and what authorizes us to do so?

 

We process your personal data in different situations for different purposes. If you use our website, on which we also use cookies, we use your data mainly to monitor traffic and improve our services. If you buy from us, we use your data to process your order, protect our legal claims and fulfill our legal obligations. We also display and send you our customized offers with the help of your contacts and other data.

As part of our activity, we process personal data for various purposes and to varying extents either:without your consent based on the performance of the contract, our legitimate interest or due to the fulfillment of a legal obligation, or based on your consent.

What kind of processing we can carry out without your consent depends on the purpose of the respective processing and in what position you are in relation to us - whether you are just a visitor to our website or make a purchase. We may also process your data if you are the recipient of goods or services ordered from us, if you communicate with us or if you visit our store.

 

If you visit our website

 

Use of cookies and other technologies, transfer of data to advertising and social networks.

If you visit our website, we store and then read small files such as cookies on your device. A cookie is a small file of letters and numbers that we store in your Internet browser or on your computer's hard drive. Some cookies allow us to link your activities while browsing our site from the moment you open a web browser window to the moment you close it. The moment you close the Internet browser window, these cookies are deleted. Others remain on the device for a set period of time and are activated each time you visit the website that created the particular cookie. We not only store cookies on your device, but also read the cookies that our website has stored on your device. For the sake of simplicity, we will only talk about storage in this document.

 

Some cookies are stored directly on your device by our website. These cookies help us:

 

to identify you when you move between individual pages of our website and when you visit again, for example so that your shopping cart is not deleted when you make a purchase, so that we can remember your login from a specific device and not repeatedly ask you for your email and password.

Such cookies and other files are necessary for the functioning of our website. If you block these cookies in your browser, our website may not function properly and we may not be able to provide you with our products and services.

 

Next to your device:

 

we store cookies from our website, which allow us to: monitor the traffic of our website, its individual pages, create statistics and reports and measure the effectiveness of advertising; we allow cookies to be stored by third parties who can use them: to collect data about your behavior on our website and on other websites; to display customized offers and targeted advertising within advertising and social networks on websites other than our website and display customized offers and targeted advertising on these social networks and websites other than our website.

If you do not disable the use of cookies in your browser settings, we will assume that you agree to the use of these cookies and the transfer of your data to advertising and social networks. You can revoke your consent at any time by turning off cookies in your browser settings.

Use of cookies and other technologies, transfer of data to advertising and social networks.

If you visit the website www.LagomPharmatech.com, we process data about your behavior on the website based on our legitimate interest (ie without your consent) in order to:

obtaining information on the basis of which we can improve the website for you in the future to make your shopping experience even better; our legitimate interest here is to improve our services to you; creating statistics and reports, in particular monitoring the traffic of our website, its individual pages and measuring the effectiveness of advertising; our legitimate interest here is to measure the effectiveness of our website and advertising spend; for this purpose we may obtain additional derived data from your behavior on the website.

testing new features and applications before deployment, in particular to avoid problems with the functionality of these innovations in real life that could impair your shopping experience with us; our legitimate interest here is the smooth functionality of our services for you; preventing attacks on our website and endangering its functionality and the security of your data; our legitimate interest here is the trouble-free functionality of our services for you and the security of your data.

 

We do not only obtain data about your behavior on the website from cookies. We also supplement them with data:

 

the IP address of your device (the address of your device, which you use to communicate with other devices on the Internet); the operating system of your device, its version and language settings; the browser you use on your device, its version and language settings; the website address (URL address) from which you come to our website.

For these purposes, we use personal data for a maximum of 38 months, during which time we keep the data only in pseudonymized form. You have the right to object to this processing.

 

Who processes your personal data and to whom do we pass it on?

 

In most cases, we process your data for our own purposes as its controller. In this case, we transfer your data to our partners to ensure payment, transport and other details of your order. We also transfer the data to our processors, who process it according to our instructions. With your consent, we can also pass on the data to advertising and social networks for the display of tailored advertising on other websites.

All mentioned personal data are processed by us as the administrator. This means that we determine the above-defined purposes for which we collect your personal data, determine the means of processing and are responsible for their proper execution.

We may also transfer your personal data to other entities that are in the role of administrator, namely:

in connection with the processing of your order to our partners who participate in this processing. To transport partners, in particular to the company Česká pošta, sp, IČO: 47114983; to our partners within the framework of partner sales, if one of these partners delivers the goods from your order to you, exclusively for the needs of delivering these goods and their possible complaints; the supplier of the goods or the service center of the relevant manufacturer in connection with a complaint of the ordered goods or service;

on the basis of your consent to advertising and social networks, as described in the section Use of cookies and other technologies, the transfer of data to advertising and social networks, namely: Google Ireland Limited, with registered office at Gordon House, Barrow Street, Dublin 4, Ireland; this company's privacy policy is available here: https://policies.google.com/technologies/ads Facebook Ireland Limited, with registered office at 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, D02 X525, Ireland; the privacy protection conditions of this company are available here: https://cs-cz.facebook.com/about/privacy Seznam.cz, as, IČO 26168685

 

From what sources do we obtain personal data?

 

We usually obtain personal data directly from you through our website or when communicating with you. We may also receive some additional data from our partners, e.g. banks or shipping companies.

In most cases, we process personal data that you provide to us as part of ordering goods or services, creating and using an account, or communicating with us.

If you make a purchase from us, we may receive additional data about your orders from banks, our partners operating payment systems, providing installment sales, transport partners and our partners in connection with the performance of the concluded purchase contract, for example information about your account number, successful payment execution, or delivery and acceptance of goods.

 

What rights do you have when processing personal data?

 

You have a number of rights in relation to your personal data. This is the right of access, correction, erasure, restriction of processing, portability, objection and complaint.

 

How can individual rights be exercised?

 

The fastest way to apply and request the exercise of the right on LagomPharmatech.com is by filling out the web form under the link www.LagomPharmatech.com/kontakt/ .

In case of confusion or questions about filling out, call us at +420 374 446 074.

 

Commissioner for the protection of personal data

 

Our data protection officer is at your disposal in all matters related to the processing of your personal data.

The trustee can be contacted by email at info@lagompharmatech.com .